Online video has become a popular source of travel inspiration and a powerful tool for sharing your unique experiences with your website visitors. As a travel business offering experiences, it's important to understand how to leverage the power of video as a marketing tool to attract more visitors to your website.
Why online video is important
Video is Tangible
Video is a fast and easy-to-share way to provide travellers with a real and inspiring idea of what your travel business has to offer. It provides a personal and dynamic taste of your tours or activities, right on your client’s computer or mobile device, which they can share with the click of a mouse or the tap of a finger.
Video is informative
Online videos share valuable information. The give viewers a better idea of what they need to pack or wear during a trip, the level of physical activity or strain involved and more.
Video speaks multiple languages
With video you can tell a story with emotions, facial expression, and shots that speak for themselves. If you target different language speaking clients, video should not be overlooked as a way to communicate a single marketing message to a large audience, regardless of the languages they speak.
Picture this: When a herd of buffalo rescue a calf from a lion and a croc, it’s mind-blowing in any language.
Amateur and honest: a new generation of online content
The fact that anyone can upload and share a video that they have personally captured, has made viewers more open to authentic and entertaining content, and less fixated on the quality of production and editing. This makes creating video affordable for smaller businesses too.
It’s about telling real stories
With the massive amount of video being shared and watched online, the key behind online video marketing lies in capturing the right stories and sharing them with the right audiences. Your videos need to be inspiring, add value and encourage social sharing. Most importantly they need to be found by people searching for content relating to your business.
Start marketing with online video:
Option 1: User-generated video content
Chances are that most of your guests will at some point capture videos while participating in your tours or activities. This is most likely to be at the highlight of their experience, capturing their own personal version of your product, ready to be shared with their friends and families.
An easy and very practical way of building a quality library of online video for your business is to simply encourage these guests to share their videos online and to let you know when they have done so. This type of video is honest, personal and best of all, it’s free.
Example: Anima Tours leverage unedited mobile video footage from their clients to capture authentic cultural tours.
Option 2: Creating your own video content and using your guests as actors
Additional to the videos captured by your guests, there is the option of capturing and sharing content yourself. This is powerful because you can brand and promote it as your own (which is not always an option with user-generated content). When filming guests, be sure to inform them that you are likely to upload the content online - giving them the option to oppose.
What works really well is keeping the video short and the time per experience around 5 to 10 seconds, ending the video with the next step you want yours viewer to take (eg. Book this tour).
Example: Cape Food and Wine Tours capture their clients in action with short, impactful videos of culinary experiences in Cape Town.
Option 3: Professional videos
If your budget allows, recruit an agency to film and produce a professional marketing video for your business. Travel video agencies like Travizeo specialise in effectively communicating your brand and story, while offering support in hosting, sharing and measuring the result of your video.
Example: Umlani Bushcamp's exclusivity, game drives and luxurious environment are captured through a professional production and take center stage on their website's home page.
Putting your videos to work
Online video can easily be shared and ’embedded’, making it possible to promote your content through all your online marketing channels.
Use Youtube or Vimeo to host and categorise your videos, from there you can share them on your website, blog and social profiles.
Final thought: Look beyond hits
A very common way of measuring the success of an online video is to look at the number of views it has. While this is relevant, it can easily fall into the same obsession of chasing Facebook ‘Likes’. What’s more important is how you connect online videos to your business and building a relationship with the people who view them.
If you have examples of how you have used video marketing for your business, we’d love to see them. Are there specific challenges you are facing with online video? We want to hear about it. Leave your thoughts in the comments below.
Facebook is a powerful digital marketing tool for your tourism and hospitality business. Using it effectively, however, could become a demanding process. We’ve put together a list of do’s and dont’s to guide you in reaching your audience, posting quality content and seeing a…
The internet has revolutionised the relationship between accommodation businesses and their clients. Gone are the days when pamphlets, snail mail and billboards were the only way travel businesses could reach their clients. With digital tools at your disposal, it is much easier…
Learn how to write FAQ pages that answer your guests' real questions, reduce doubt before booking, and save your team time, all while improving your visibility in search and AI tools.
· 3 min read
Excellent on Google
5.0 out of 5 based on 25 reviews
AI-Generated Summary
Based on 25 Google reviews
Springnest’s platform is praised for its ease of use, even for those with limited technical skills.
Customers report significant increases in direct bookings after using Springnest for their websites.
The support team is highly responsive and always ready to assist with any inquiries or changes.
Aneen Saayman
6 months ago
Unbelievable product, super professional and efficient TEAM !
SpringnestOwner reply6 months ago
Thank you, Aneen! It’s been great to see what you’ve been building and creating in Paarl, thank you for choosing us to power your websites 🎉
joerg bruuns
a year ago
The whole Springnest team has been great to work with. They have been friendly, professional and responsive throughout. We are very happy with our tapologoriverlodge website. We look forward to continue to working with the team who are always looking to improve their service.
SpringnestOwner reply6 months ago
It’s been rewarding to be part of the business you’re building in Botswana, Joerg! Thank you for choosing Springnest to power your website 🐘☀️
Linda Williamson
a year ago
Very Happy with the service from Springnest, their platform is so easy to use even with limited IT and Web development knowledge, our new Website has seen a large increase in Direct Bookings.
SpringnestOwner reply6 months ago
Thank you for your feedback, Linda! Made our day. We love being part of what you’ve built in Tonteldoos 😎
Carmichael House Boutique Hotel
2 years ago
Having a business is somewhat of a challenge, but using the right vectors to optimise one's exposure on the web is "next level"! Together with my wife, we've made two crucial decisions that had and continue to have a predominant impact on our success story. The first one was signing up with NightsBridge, our CMS & PMS. They've proven to be offering excellent service and advice, one of them was recommending SpringNest for our website. As much as almost everyone has a website, most are falling back before long for one simple reason and that is there's no one in the background ensuring that it's always in line with the latest algorithms enforced by large search engines. SpringNest does! Besides, SpringNest offers such a user-friendly system that anyone can add-on, amend, change anything and everything to their liking. You're lost or need guidance? Don't worry, SpringNest dream team is one chat away, always ready to help and advise you. I've been with SpringNest for over a decade now and never looked back. I regularly recommend them to both newcomers and experienced business owners and will continue to do so. In an industry filled with Mickey Mousses, and other clowns, dealing with real professionals is a blessing. Thank you Peter & Niel and to the entire team for the wonderful service. Keep it up! ;-)
Madelyn Köhler
3 years ago
Looking forward to start my next website with Springnest for a new Holiday Apartment
SpringnestOwner reply3 years ago
Thank you for the feedback Madelyn! Happy to have you here 😀
Christa Joubert
3 years ago
We have been working with Springnest since they first started. What a pleasure it has been. They are knowledgeable, professional, creative, understands our brand and are always available to assist.
SpringnestOwner reply3 years ago
It has been such a pleasure to see your business evolve over the past couple of years Christa! Thank you for the kind review 😀 We love having you onboard.
Wamakersvlei Beach Farm
3 years ago
I love the staff and support at Springnest, I never feel "stupid" asking any questions or suggestions. They make me feel at ease, always helpful. Easy integration with Nightsbridge.
SpringnestOwner reply3 years ago
Thank you for sharing this feedback Marlene! 🤗
Villa Castellos
3 years ago
The Springnest team was very helpful and responded well to all of our requests for the design and layout of our new website. The user interface for editing your website is also very user friendly. We are extremely happy with our new website and the service offered by Springnest.
SpringnestOwner reply3 years ago
We loved reading this! Thank you for sharing your experience, it’s been such a pleasure learning more about your beautiful property in Moz.
wolfgang Denis Valerian
3 years ago
I had a wonderful experience from the first day I contacted Springnest. From that time everything went smoothly. The customer service team was superb, the design team, quality assurance, and everyone at Springnest who made sure the Kijani Tours website is done I highly appreciate your effort, your job Is world-class. Asante sana/Thank you so much."
SpringnestOwner reply3 years ago
Thank you Wolfgang for taking the time to write this review! We’re glad you’ve been enjoying your Springnest experience, it’s pleasure having you onboard 🇹🇿😊
Gerhard Scheepers
3 years ago
The best ever website developer you can get. Professional and a huge benefit and marketing tool for any business. In today's tough times an absolute must for any business. I will never join any other web developer.
SpringnestOwner reply3 years ago
Gerhard, this made our day. Thank you choosing Springnest!
Suzanne Stofberg
4 years ago
We have had the best experience with Springnest! Lilian is the best in what she does and are always helpful, anytime of the day. We are a big company and really appreciate all the assistance with our social media. Highly recommend everyone to join Springnest if you want the best website.
SpringnestOwner reply3 years ago
Thank you Suzanne! ☺️ It’s been a pleasure having Dwarsberg as a Springnest customer over the years, we look forward to bringing you more innovation and friendly service in the future! Thank you for choosing us.
Neel van heerden
4 years ago
Been with Springnest now for 5 years. Amazing service & value for money.
Susannah Catlin
4 years ago
Springnest simplifies the process of keeping my own website up to date and whenever I need extra help to add or improve a feature, the support team is ready and available in a timely fashion.
SpringnestOwner reply4 years ago
Thank you for taking the time to share your feedback Susannah, much appreciated! ☺️
Austin Smith
4 years ago
Best Sofware company that you can count on! Fast support, and I always feel included. This is the company to choose if you are looking for a website developer in Accommodation.
SpringnestOwner reply4 years ago
Thank you for choosing us, Austin! It’s so great to read the part about feeling included 😊
Sarah Shonfeld
4 years ago
The Parkwood Boutique Hotel has benefitted enormously since our switch over to Springnest. Our direct website sales have increased significantly, and we are only sorry we did not join them long ago! The site back-office is incredibly intuitive and easy to navigate. Any questions are answered very swiftly and with genuine care.
SpringnestOwner reply4 years ago
Wow Sarah, thank you for sharing this. We’re happy that you’ve seen results so quickly, it’s a pleasure having you as a Springnest customer! We look forward to bringing you more features and support in the future 👌
Andre
4 years ago
Springnest have built and hosted several websites on our behalf. Their service is always fast and the staff friendly and helpful. We can highly recommend them if you are an accommodation provider. Andre SomerZicht Guest House
SpringnestOwner reply4 years ago
Andre, thanks for taking the time your share your experience! It's been a pleasure working with you, thank you choosing us. Here if you need us 👍
Rose
4 years ago
We are very pleased with the website designed and created by Springnest. We have had a lot more activity in the form of enquiries since the launch of the website. The Dashboard is very user friendly and we are able to do updates on the website without calling or sending emails for assistance. Wish we had done this a long time ago.
SpringnestOwner reply4 years ago
We appreciate your feedback, Rose, thanks for sharing! It's been a pleasure working with you, and we hope you enjoy the features and updates we release in the future 😉
Christopher Harvie
4 years ago
High quality service and user-friendly systems, even for the less technically savvy! Highly recommended. Our website has been a great success and has been hugely beneficial to the business.
SpringnestOwner reply4 years ago
Thank you for taking the time to share this, Chris! We appreciate the feedback, it's been fantastic seeing you use Springnest to market your property and tell your stories.